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Prepare a simple user manual for the system for shipping. Specify the days of sending the mailing, the templates used, the method of testing before sending, the process of preparing A/B tests, describe how the implemented automations work if you use them, the recipient groups, etc. service descriptions: Are you a cosmetologist and your clients keep asking about the course of a given treatment, how to prepare for it, what are the contraindications, etc.

A ready description of each service, format a nice PDF and send the prepared file in response. Not only do you save time, but the customer receives a comprehensive answer provided in an attractive form. Thanks to this, he perceives you phone number list as a professionalA: Collect a list of the most frequently asked questions from your customers and prepare a file with questions and ready-made answers. Complete it regularly.



Thanks to this, you do not waste time on providing answers, and if you decide to recruit a new person for this task, they will not have to ask you about every little thing at the beginning. file/ad naming scheme: How many times have you frantically searched for a file in the depths of your disk because you don't remember what it was called or in which folder it was saved? I bet it will happen more than once Establishing a naming scheme brings order.